Monday 30 July 2007

Small gestures, big difference!

In order to enhance the level of service enjoyed by our clients we have been trialling supplying mats free of charge with every order!! The feedback has been fantastic.

For the forseeable future all of our new orders with have a set of car mats arrive on the same day of delivery.

In addition to this each car now also has a 'no-smoking sticker' sent out with it in order to comply with the law and this means yet another issue is taken away from our clients so they can focus firmly on what their core business.

Thursday 12 July 2007

Industry Heavyweights - and Robert

I was privileged yesterday to be among some the leading lights in the world of fleet at the quarterly meeting held by the Association of Car Fleet Operators. Some of the content discussed by fleet managers, service providers, maintenance companies and manufacturers was very interesting indeed...... here's a brief for you!

ACFO is working with Her Majestys' Revenue and Customs regarding fuel allowances for cash for car drivers. This will be a heavyweight consultation and we'll keep you posted! Here's a guide from them so you can keep updated at the moment

Duty of Care is the buzzword been lingering for a while and is now fully in the fore for fleet discussions. It is likely that there will be yet more legislation being passed to make your business ever more responsible for your drivers and the vehicles they drive!

Tyres - a big debate about when they should be replaced, however one big fleet operator insisted that tyres and oil were the main priorities for maintaining a fleet, given he runs over 1000 vehicles I believed him! (so I suggest you have a check as well!)

Mobile Phones - still being used by a large proportion of drivers. I get the impression companies think that a standard hands-free kit is legal - NOPE! Anthony K Associates can source quality bluetooth kits for our clients that are fully compliant and not too expensive!!

Roadsafe - is the Government department aimed at safe business driving. They are now recommending that Electronic Stability Programmes are fitted to all company run vehicles. The site is well worth a look for help and advice on safety matters.

Going Green with the Energy Saving Trust
Environmental impacts are probably the major concern for fleets, manufacturers and suppliers. As they want to contribute to change but are being hindered by all sorts of issues - firstly the cost of Contract Hire of a Hybrid can be over £100 more expensive per month than a standard vehicle! Although we did conclude a brand new car now has a much cleaner life-cycle than older vehicles - so we are doing our bit (by accident!)

Will I be going again - absolutely, not only did we get the chance to listen to the most up to date goings on in the world of company vehicles Anthony K Associates are also having an input in to its further development. Top Stuff!!

Friday 6 July 2007

Which? Magazine Survey

An article on the BBC Website has interestingly and correctly called in to question 'dodgy cars'.

I'm lucky enough to speak to enough people everyday to build up a judgement of good v's bad! It only takes a couple of complaints about the oil and petrol consumption in a certain Japanese sports car for me to start mentioning it to our clients and using my independence to recommend an alternative.

The report also clearly shows patterns of how shrewd businesses, tend themselves to avoid certain manufacturers and this reflects in us providing very few of these 'dodgy cars' on to the roads. I bet the majority of unhappy drivers are those buying their own cars which they chose with their heart not their head!

Just asking around the office we can't remember the last complaint about a Ford Mondeo or VW Passat - ok ok so they don't set the world alight stood next to a Ferrari however as a business tool they do the job!

So Lexus came out on top ! Not surprised here, we are getting more and more enquiries on the IS22o than BMW and Mercedes put together! Guess what every Lexus we have delivered has phenomonal feedback too!!

Which