I've literally just put the phone down to a friend of mine who's been involved in a minor scrape in the hire car provided to them by the company she works for.
The brief yet eye-opening conversation centred around the fact that she had never had any kind of introduction to driving for the company she works for. Therefore at this moment I can imagine a bit "thank goodness she's ok we could have got in trouble" amongst the management team.
The scenario:
Lots of young, keen and willing staff on short term employment contracts PLUS appointments all over the UK.
Starbucks is covered some mornings by the boss yet the hire cars are the cheapest out there.
My impression is that the company my friend works for is struggling to plan the transport, scrimping on rentals and not informing staff of what to do in simple situations like a 'scrape', puncture or other minor fault.
The solution: When new staff start, check the driving licences, ensure they are covered under insurance and produce some kind of driver handbook for them to refer to, keeping a copy in the office as well.
Even better if the possibility of causing distress to the staff doesn't encourage change maybe with a bit more planning they could look in to providing better cars over the longer term by speaking to me! I guess money talks!
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